Services Officer (Wales)

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We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We have an exciting opportunity for an experienced project worker to join a brilliant services team as Services Officer, working across Wales. If you're talented at building relationships with service users, volunteers and professionals and delivering high quality services… we want to hear from you!

Position: Services Officer
Location: Home based - Wales
Hours: Full time (35 hours per week)
Salary: £23,000
Contract: Permanent
Benefits: Pension Scheme and Stakeholder Pension
Life Assurance (provides a four times salary death in service benefit); flexible working (core hours are between 10am and 4.30pm); holiday entitlement (25 days plus three discretionary days between Christmas and New Year and statutory holidays); Employee Assistance Program available to all staff; Cycle to Work Scheme.

Download the full job description and person specification (PDF)
Download the job advert in Welsh (PDF)

Closing date: Monday 10 May 2021, 5pm
Interview date: Thursday 20 May 2021

Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) to jobs@bowelcanceruk.org.uk which explains your interest in and details your suitability for this post. Please address each point in the person specification, demonstrating how your experience and knowledge fulfil the criteria, in your covering letter.

The Role

The role of the Services Officer is to support the development, delivery and promotion of support and information services for people affected by bowel cancer across Wales. The Services Officer will work alongside the Wales Programme Lead to set up a new programme which will:

• Continue to develop and deliver support services in Wales for bowel cancer patients and their loved ones.
• Be an increasingly strong voice for bowel cancer patients in Wales.
• Enhance the education, engagement and support offer to healthcare professionals to improve early diagnosis, including the expansion of community pharmacy work launched in phase one.
• Continue to raise awareness of bowel screening, the signs and symptoms of bowel cancer through a programme of volunteer-led awareness work in the community.
  
  

About You

As Services Officer, you'll have an understanding of the needs of people affected by bowel cancer, their lived experience and proven experience of working with vulnerable service users. The ability to work under pressure with excellent organisational and project management skills, along with an understanding of safeguarding, confidentiality and data protection in relation to dealing with vulnerable groups, will enable you to work to a high standard in this role.

You'll have experience of:

• Managing and supporting volunteers.
• Engaging with service users.
• Delivering educational/information activities.
• Using a range of digital tools and techniques to deliver and support operational activity.
• Engaging with multiple stakeholders and a track record of delivering at pace.

You may also have experience in areas such as Services, Service, Services Officer, Service Manager, Programme Coordinator, Programme Lead, Programme Manager, Programmes and Services, Programme and Service, Engagement, Volunteer Manager, Patient Support, Patient Engagement, Operations Coordinator, Volunteer Engagement, Volunteering, Volunteer, Advocacy.

In Return…

In this rewarding role you'll be joining a passionate team of staff, determined to improve the lives of people affected by bowel cancer, in a warm environment. The charity offers a great benefits package including flexible working options and a generous holiday allowance, if this sounds like the role for you… then we'd love to hear from you!