Help us to stop bowel cancer

Senior Online Community Support Officer

Application deadline Tuesday 5 June

Bowel Cancer UK and Beating Bowel Cancer have merged and together we are determined to save lives, improve the quality of life and support all those affected by bowel cancer in the UK.  To achieve our mission, we enable and fund research, provide information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and best treatment and care for all.

The Services Directorate is responsible for our patient and families’ information and support services, the provision of training and information for health and care professionals as well as health promotion and awareness activities in the community.  

This is an extremely exciting time to join the charity as we integrate the organisation and develop our strategy to scale up our impact and reach. The Senior Online Community Support Officer is a new position for the charity and will be responsible for developing and managing online support services for people affected by bowel cancer, including managing and developing the online community forum.  As well as being responsible for the day to day running of the community forum, the post holder will work directly with the Head of Support Services and across the charity to identify, evaluate and implement opportunities to develop and bring other services to our online community.

This is an exciting and important opportunity for someone who has experience of delivering online services and of working directly with patients, carers or equivalent user groups.  You will have excellent interpersonal skills and be able to demonstrate appropriate sensitivity, empathy and the ability to communicate effectively with people who may be in distress.  You will also have first class creative and strategic skills to help us develop and extend the charity’s online support and information services and be able to contribute positively to the Support and Information Team and wider Services Directorate.  Clinical or nursing experience is desirable but not essential for the role.

We are unashamedly ambitious and determined to stop this disease for good – if you are too and want to be part of creating the UK’s leading bowel cancer charity, we very much want to hear from you. 


To apply please send your CV and a short cover letter (no more than 2 pages of A4) explaining why you would like this role and how you meet our person specification to by 5 June at 10am.  

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